Privacy Policy

Our Privacy Policy was last updated on the 5th of June, 2023.

At swappo, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by swappo and how we use it.

This Privacy Policy ("Policy") explains how LevooLabs Ltd. ("Company," "we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") when you use the Swappo ("App").

1. Information We Collect

Personal Information: When you create an account and use the App, we may collect the following personal information from you:

Your email address
Your name (provided by you)
Your username (created by you)
Information about your physical game collection
Usage data, such as your interactions with the App's features and functionalities

Automatically Collected Information: When you use the App, certain information may be collected automatically, including:

Device information, such as your device type, operating system, and unique device identifiers
Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks, through the use of log files

Additional Information: If you contact us directly, we may receive additional information about you, such as your email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

2. Use of Information

We use the collected information for the following purposes:

To provide and improve the functionality of the App and website
To personalize your experience and tailor the content to your preferences
To communicate with you, respond to your inquiries, and provide customer support
To enforce the terms of use and protect the security and integrity of the App
To send you promotional materials, updates, and other relevant information (with your consent, where required by applicable laws)
To understand and analyze how you use the App and improve its features and functionalities

We do not use your personal information for automated decision-making or profiling.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a Contract: The processing is necessary for the performance of the contract between you and us, such as providing access to the App and its features.
Consent: Where required by applicable laws, we may seek your consent for certain processing activities, such as sending promotional materials.
Legitimate Interests: We may process your information based on our legitimate interests, such as improving the App's functionality, ensuring security, and providing customer support. We carefully balance our interests against your privacy rights and only process information where our interests do not override your rights.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

In accordance with GDPR, individuals residing in the European Union have the following rights regarding the retention of their personal information:

Right to Erasure: You can request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, subject to legal requirements and legitimate business interests.

5. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

With your consent: We may share your information with third parties when you provide us with explicit consent to do so.
Service Providers: We may engage trusted third-party service providers to perform functions and services on our behalf, such as hosting, data analysis, customer support, and marketing. These providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.
Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

6. Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third Party Privacy Policies

swappo's Privacy Policy does not apply to other providers we use to improve our services. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Hosting

DigitalOcean (DigitalOcean LLC)

DigitalOcean is a cloud computing vendor that offers an Infrastructure as a Service (IaaS) platform for software developers.

Messaging

Firebase (Google LLC)

Firebase is an app development platform that helps you build and grow apps and games users love. Backed by Google and trusted by millions of businesses around the world.

SendGrid (Twilio Group)

SendGrid is everything you need to send emails that cut through the noise and make a connection.

Customer engagement

Mailchimp (Intuit Inc.)

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content.

Discord (Discord Inc.)

Discord is a voice, video, and text chat app that's used by tens of millions of people ages 13+ to talk and hang out with their communities and friends.

Tracking & Usage data

Microsoft Clarity (Microsoft Corp.)

Clarity is a user behavior analytics tool that helps you understand how users are interacting with your website through features such as session replays and heatmaps.

Google Analytics (Google LLC.)

Get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Displaying content from external platforms

Google Fonts (Google LLC.)

Google Fonts is a library of 1,364 free licensed font families and APIs for convenient use via CSS and Android. The library also has delightful and beautifully crafted icons for common actions and items. Download them for use in your digital products for Android, iOS, and web.

SPAM protection

We may use third-party Service providers to filter out traffic and messages and contenta that are recognized as SPAM.

Google reCAPTCHA (Google LLC.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Personal Data collected: Cookies and Usage Data. Place of processing: United States - Privacy Shield participant.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, You will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

8. Children's Privacy

Our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly take steps to delete it.

9. Your Privacy Rights

Depending on your jurisdiction, you may have certain privacy rights, including:

Right to access, rectify, and delete your personal information
Right to object to the processing of your personal information
Right to restrict the processing of your personal information
Right to data portability
Right to withdraw consent (where applicable)
Right to lodge a complaint with a supervisory authority

10. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

11. Cookies and Web Beacons

Like any other website, swappo uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Please see our Cookie Policy for more information about cookies user on our website.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

12. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact by email at hello@levoolabs.com , or by post to:

LevooLabs Ltd.
Rákóczi fejedelem street 136/2.
Balassagyarmat
2660
Hungary

13. Updates to this Policy

We may update this Policy from time to time. Any changes will be posted on this page, and the effective date will be stated at the top of the Policy.

Please review this Privacy Policy periodically for any updates or changes.

By using the Swappo, you consent to the collection and use of your personal information as described in this Privacy Policy.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in swappo. This policy is not applicable to any information collected offline or via channels other than this website.